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Today we’re publishing a refreshed How Google Fights Piracy report, which explains how we combat piracy across our services. This new version updates many of the numbers from the 2013 version and lists a few other developments in the past year:
  • Ad formats. We’ve been testing new ad formats in search results on queries related to music and movies that help people find legitimate sources of media. For the relatively small number of queries for movies that include terms like “download,”  “free,” or “watch,” we’ve begun to show the following:
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We’re also testing other ways of pointing people to legitimate sources of music and movies, including in the right-hand panel on the results page:
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These results show in the U.S. only, but we plan to continue investing in this area and plan to expand internationally.
  • An improved DMCA demotion signal in Search. In August 2012 we first announced that we would downrank sites for which we received a large number of valid DMCA notices. We’ve now refined the signal in ways we expect to visibly affect the rankings of some of the most notorious sites. This update will roll out globally starting next week.
  • Removing more terms from autocomplete, based on DMCA removal notices. We’ve begun demoting autocomplete predictions that return results with many DMCA demoted sites.

Every day our partnership with the entertainment industry deepens. Just this month we launched a collaboration with Paramount Pictures to promote their upcoming film “Interstellar” with an interactive website. And Content ID (our system for rightsholders to easily identify and manage their content on YouTube) recently hit the milestone of enabling more than $1 billion in revenue to the content industry.

In addition to strengthening these relationships, we continue to invest in combating piracy across all our services.

Posted by Katherine Oyama, Sr. Copyright Policy Counsel

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Cross-posted from the Google Politics & Elections Blog

Posted by Brandon Feldman, YouTube News & Politics


From live streams of the State of the Union and legislative hearings, to explainer videos on important issues and Hangouts with constituents, YouTube has become an important platform where citizens engage with their governments and elected officials.


In order to help government officials get a better idea of what YouTube can do, we are launching youtube.com/government101, a one-stop shop where government officials can learn how to get the most out of YouTube as a communication tool.



The site offers a broad range of YouTube advice, from the basics of creating a channel to in-depth guidance on features like live streaming, annotations, playlists and more. We’ve also featured case studies from government offices around the world that are using YouTube in innovative ways.


If you're a government official, whether you are looking for an answer to a quick question or need a full training on YouTube best practices, we hope this resource will help you engage in a rich dialogue with your constituents and increase transparency within your community.

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Posted by Christine Y. Chen, Senior Manager, Public Policy

Earlier today, the Anti-Defamation League (ADL) released its “Best Practices for Responding to Cyberhate.” For two years, Google has participated in an industry working group convened by the ADL where, together with several other companies, other NGOs, and academics, we have exchanged insights and ideas on how to balance the need for responsible discourse with the principles of free expression. The best practices set forth by the ADL grew out of these conversations and we are excited to see them being shared with the wider Internet community.


In line with the practices set forth by the ADL, we work hard at Google to combat the spread of hateful content in order to maintain safe and vibrant communities on platforms like YouTube, Blogger, and Google+. We don’t allow content that promotes or condones violence or that has the primary purpose of inciting hatred on the basis of race or ethnic origin, religion, disability, gender, sexual orientation or gender identity, age, nationality, or veteran status.


To make sure these communities stay vibrant, we also depend on our users to let us know when they see content that violates our policies. The Google Safety Center gives an overview of the tools that people can use to report content that violates our user policies on different products.




Here are more details about some of our content policies and how to flag violations:


  • YouTube: If you see videos that run afoul of our Community Guidelines, you can report it by clicking on the flag icon below the video player. Then click on the reason — such as “hateful or abusive content” — that best fits the violation for the video, and add any additional information that will help our reviewers make a decision. We have teams around the world reviewing content flagged by users 24 hours a day, 7 days a week, and they will remove any videos that violate our guidelines.


  • Blogger: Our content policies describe what kinds of content are and are not allowed in blog posts. If you’re on a blog that seems problematic, click the “More” drop-down at the top of the page, then click on “Report abuse” and follow the prompts to alert us about any policy violations. If the blog owner has hidden that link, you can still report it by going to this Help Center page.  Select the type of content policy violation you’re reporting—such as “hate speech” or “harassment”—and click through to enter the URL of the blog in question.


  • Google+: Our user content policy outlines how we want to ensure a positive experience for our users. If you see inappropriate content, this Help Center page explains what to do. In a Google+ post, click the arrow in the upper right of the post, then click on “Report this post” to get to a pop-up where you can select the reason—like “hateful, harrassing or bullying”—for your report. To report a Google+ comment for a policy violation, click on the gray flag next to the comment.


These reporting systems operate much like an online neighborhood watch. We ask your help in maintaining a community that provides a positive and respectful experience for everyone. The Internet has enabled anyone to become an artist, a writer, or a creator by simply using a keyboard and few clicks to reach out to the rest of the world. The release of the ADL’s best practices are a good reminder that we must all work together to keep the Internet a safe and open place to exchange information and ideas, where people can connect and engage with each other in unprecedented ways.


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Today, we’re updating our Transparency Report for the tenth time. This update details the number of government demands we received for user information in criminal investigations during the first half of 2014. The update also covers demands for user information under the Foreign Intelligence Surveillance Act (FISA) and through National Security Letters (NSLs).

Worldwide, the numbers continue to rise: excluding FISA and NSL demands, we’ve seen a 15% increase since the second half of last year, and a 150% jump since we first began publishing this data in 2009. In the U.S., those increases are 19% and 250%, respectively.

This increase in government demands comes against a backdrop of ongoing revelations about government surveillance programs. Despite these revelations, we have seen some countries expand their surveillance authorities in an attempt to reach service providers outside their borders. Others are considering similar measures. The efforts of the U.S. Department of Justice and other countries to improve diplomatic cooperation will help reduce the perceived need for these laws, but much more remains to be done.

Governments have a legitimate and important role in fighting crime and investigating national security threats. To maintain public confidence in both government and technology, we need legislative reform that ensures surveillance powers are transparent, reasonably scoped by law, and subject to independent oversight.

The USA FREEDOM Act, introduced by Senators Leahy (D-VT), Lee (R-UT), Franken (D-MN) and Heller (R-NV) would prevent the bulk collection of Internet metadata under various legal authorities, allow us to be more transparent about the volume, scope and type of national security demands that we receive, and would create stronger oversight and accountability mechanisms. Congress should move now to enact this legislation into law.

Congress should also update the Electronic Communications Privacy Act to make it clear that the government must obtain a search warrant before it can compel a service provider to disclose the content of a user’s communication. Legislation introduced in the House by Representatives Yoder (R-KS), Graves (R-GA) and Polis (D-CO) and in the Senate by Senators Leahy (D-VT) and Lee (R-UT) would create a warrant-for-content standard that protects the Fourth Amendment rights of Internet users.

This common-sense reform is now supported by a broad range of consumer groups, trade associations, and companies that comprise the Digital Due Process coalition. Additionally, more than 100,000 people have signed a petition urging the White House to back this bill, which enjoys bipartisan support from 266 House Members (well over a majority of the House) and passed the Senate Judiciary Committee in April 2013.

There is a growing consensus in support of these reforms. In the remaining days of this session, Congress has a chance to pass historic legislation that will help restore trust that has been lost. We urge them to seize upon this opportunity.

Posted by Richard Salgado, Legal Director, Law Enforcement and Information Security

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This is a guest post from our Google for Entrepreneur's partner Marc Nager from UP Global - ed.

While supporting thousands of community leaders over the past six years, UP Global has consistently found itself at the center of larger conversations about what makes entrepreneurial ecosystems thrive.

Fundamentally, our goal is to provide a global framework for these conversations, that can be adapted to support the unique efforts of the community leaders and entrepreneurs - wherever they may be.

We are pleased to announce the release of the Fostering a Startup and Innovation Ecosystem white paper. This research project extends our commitment to entrepreneurs around the world, and substantiates our optimism for the economic progress that occurs every day. We hope the conversations around these topics continue as we work together towards providing global access to entrepreneurship.




Foreword by Mary Grove, Director of Google for Entrepreneurs
Entrepreneurship and innovation are thriving in communities all across the globe, and we see the transformative power entrepreneurs have to build products and companies that improve their communities, cities, and ultimately the world. Over the last several years, we’ve seen a surge in entrepreneurial activity in cities as far ranging as Damascus to Detroit, Sao Paulo to Nairobi, led by local leaders and influencers.

UP Global is a best in class organization empowering communities with the support and resources they need to foster local innovation and entrepreneurs. Their belief is that everyone in the world should have the opportunity to go from idea to startup, and the organization has over 7,000 volunteers across 125 countries who are often involved or eager to join in larger conversations with corporations, universities, and policymakers about building and fostering a favorable climate for entrepreneurs in their local community.

There is plenty of research out there that provides advice for entrepreneurs and highlights a few common ingredients that help to foster successful ecosystems. This white paper underscores the five critical ingredients that support flourishing entrepreneurial ecosystems: talent, density, culture, capital, and regulatory environment. My hope is that we continue the conversation about how to foster these ingredients in our daily work.  As a board member of UP Global and a close partner of theirs through Google for Entrepreneurs, I am more excited than ever about the organization’s continued support for entrepreneurial communities and the powerful opportunity these communities have to impact the world.

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There are 28 million small businesses in the US, and small businesses represent almost half of US private-sector jobs. What kind of support and resources does our government provide to make sure these small businesses thrive? Where can we find tips on how to start or grow a business? What funding opportunities are there?
On Wednesday, August 27th, the leader of the U.S. Small Business Administration (SBA) and the voice of small business in President Obama’s Cabinet, Maria Contreras-Sweet, will join the Google Small Business Community for a Hangout on Air to share tips and insights for small businesses.
Since being appointed by President Obama, Administrator Contreras-Sweet has made a priority to meet and hear from small businesses. On Wednesday, she will answer questions directly from small businesses through Hangouts. Over the past two weeks, thousands of small business owners from all over the US, representing various backgrounds, experiences, and businesses, have submitted questions for the Administrator covering funding for businesses to technology.
Five small business participants will be joining the Hangout on camera along with the Administrator. One of the attendees, Brantley Crowder, is the director of e-commerce for Savannah Bee Company. Savannah Bee Company started in 2002 with a single beehive and a mission to support regional beekeepers by selling their honey and making honey-related health and beauty products. They started delving into digital with their website which launched in 2010 to support their stores in Charleston and Savannah.
The Hangout has participants like David Winslow, writing, “the SBA is beginning to make headway in an effort to lead the Government into a friendlier, more engaging place!”
Join the SBA Administrator tomorrow at 1:30 PM PT / 4:30 PM ET in the Google Small Business Community, a public community, which gives business people direct access to experts and industry leaders like Contreras-Sweet. The event will also be accessible live on the Google+ Your Business YouTube channel, in the event invitation, and the SBA website, and the video will be posted for viewing post-event.
RSVP to view the broadcast and submit your questions for a chance to have them answered live, on-air during the Hangout.

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By Pedro Less Andrade, Director of Government Affairs & Public Policy, Latin America

U.S. export controls and sanctions can sometimes limit the products available in certain countries. But these trade restrictions are always evolving, and over time, we’ve been working to figure out how to make more tools available in sanctioned countries. In the past couple years we’ve made Chrome downloadable in Syria and Iran. We’re happy to say that Internet users in Cuba can now use Chrome too, and browse the web faster and more safely than they could before.

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Posted by Jim Lecinski, Vice President, Customer Solutions

Over the past few months, we’ve had the chance to talk to businesses all over the country and hear stories of how they’ve become successful. For many, it’s pretty simple: the Internet. The web is helping businesses and communities across the U.S. to grow and succeed. In fact, last year Google’s search and advertising tools helped provide $111 billion of economic activity for more than 1.5 million businesses—advertisers, publishers and nonprofits—across the U.S.

Take Go2marine, a boat supply company located on Bainbridge Island, off the coast of Washington State. Because of their remote location, bringing traffic to their website using Google AdWords plays an important role in their ability to sell their 250,000+ boat supplies to customers in 176 countries. When it’s winter in the U.S., they rely on customers located in other parts of the world where it’s boating season, with the web bringing them business from any place, in any season.

Or meet Don Morton, who taught reading, writing and language in lower-income neighborhoods in my home town of Chicago for nine years. In 2005, he began creating his own materials to supplement what the school system provided. Realizing that his worksheets could be useful for students and teachers everywhere, he created ereadingworksheets.com to provide his worksheets for free. Don started using Google AdSense to offset his costs by placing ads next to his content, and today he’s able to work full-time on his website and make an impact on students around the world.

These are just two examples of enterprising people making the most of Google tools to find new customers, connect with existing ones and grow their businesses; you can find plenty more of them in our Economic Impact Report. Our tools help connect business owners to their customers, whether they’re around the corner or across the world from each other. And when businesses flourish, it’s good news for the rest of us. Recent data shows that businesses that are online are expected to grow 40 percent faster and hire twice as many workers as businesses that aren’t. Every year, it gets clearer that the web helps lead to more successful businesses, stronger economies, more vibrant towns, and more prosperous communities.

Learn more about our economic impact in all 50 U.S. states, and how businesses are finding success through the web. Whether it’s a part for a boat or a grammar worksheet, we’re proud to play a role in giving businesses the tools they need to do more--to grow and thrive and connect with customers and communities all over the world.

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In May, the Court of Justice of the European Union established a “right to be forgotten." Today, we published an op-ed by David Drummond, senior vice president of corporate development and chief legal officer, in the U.K.'s The Guardian, Germany's Frankfurter Allgemeine Zeitung, France's Le Figaro and Spain's El Pais, discussing the ruling and our response. We're republishing the op-ed in full below. -Ed.

When you search online, there’s an unwritten assumption that you’ll get an instant answer, as well as additional information if you need to dig deeper. This is all possible because of two decades worth of investment and innovation by many different companies. Today, however, search engines across Europe face a new challenge—one we’ve had just two months to get our heads around. That challenge is figuring out what information we must deliberately omit from our results, following a new ruling from the European Court of Justice.

In the past we’ve restricted the removals we make from search to a very short list. It includes information deemed illegal by a court, such as defamation, pirated content (once we’re notified by the rights holder), malware, personal information such as bank details, child sexual abuse imagery and other things prohibited by local law (like material that glorifies Nazism in Germany).

We’ve taken this approach because, as article 19 of the Universal Declaration of Human Rights states: “Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers."

But the European Court found that people have the right to ask for information to be removed from search results that include their names if it is “inadequate, irrelevant or no longer relevant, or excessive.” In deciding what to remove, search engines must also have regard to the public interest. These are, of course, very vague and subjective tests. The court also decided that search engines don’t qualify for a “journalistic exception.” This means that The Guardian could have an article on its website about an individual that’s perfectly legal, but we might not legally be able to show links to it in our results when you search for that person’s name. It’s a bit like saying the book can stay in the library, it just cannot be included in the library’s card catalogue.

It’s for these reasons that we disagree with the ruling. That said, we obviously respect the court’s authority and are doing our very best to comply quickly and responsibly. It’s a huge task as we’ve had over 70,000 take-down requests covering 250,000 webpages since May. So we now have a team of people individually reviewing each application, in most cases with limited information and almost no context.

The examples we’ve seen so far highlight the difficult value judgments search engines and European society now face: former politicians wanting posts removed that criticize their policies in office; serious, violent criminals asking for articles about their crimes to be deleted; bad reviews for professionals like architects and teachers; comments that people have written themselves (and now regret). In each case, someone wants the information hidden, while others might argue it should be out in the open.

When it comes to determining what’s in the the public interest, we’re taking into account a number of factors. These include whether: the information relates to a politician, celebrity, or other public figure; if the material comes from a reputable news source, and how recent it is; whether it involves political speech; questions of professional conduct that might be relevant to consumers; the involvement of criminal convictions that are not yet “spent”; and if the information is being published by a government. But these will always be difficult and debatable judgments.

We’re also doing our best to be transparent about removals: for example, we’re informing websites when one of their pages has been removed. But we cannot be specific about why we have removed the information because that could violate the individual’s privacy rights under the court's decision.

Of course, only two months in, our process is still very much a work in progress. It’s why we incorrectly removed links to some articles last week (they have since been reinstated). But the good news is that the ongoing, active debate that’s happening will inform the development of our principles, policies and practices—in particular about how to balance one person’s right to privacy with another’s right to know.

That’s why we've also set up an advisory council of experts, the final membership of which we're announcing today. These external experts from the worlds of academia, the media, data protection, civil society and the tech sector are serving as independent advisors to Google. The council will be asking for evidence and recommendations from different groups, and will hold public meetings this autumn across Europe to examine these issues more deeply. Its public report will include recommendations for particularly difficult removal requests (like criminal convictions); thoughts on the implications of the court’s decision for European Internet users, news publishers, search engines and others; and procedural steps that could improve accountability and transparency for websites and citizens.

The issues here at stake are important and difficult, but we’re committed to complying with the court’s decision. Indeed it's hard not to empathize with some of the requests we've seen—from the man who asked that we not show a news article saying he had been questioned in connection with a crime (he’s able to demonstrate that he was never charged) to the mother who requested that we remove news articles for her daughter’s name as she had been the victim of abuse. It’s a complex issue, with no easy answers. So a robust debate is both welcome and necessary, as, on this issue at least, no search engine has an instant or perfect answer.

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Posted by Richard Salgado, Director Law Enforcement and Information Security

Last year, President Obama directed the Intelligence Community to be more transparent about government surveillance programs, which led to a promise by the Office of the Director of National Intelligence to release a transparency report concerning national security orders it issues on an annual basis. Today, the U.S. government released its first transparency report containing statistics around national security orders for user data to Internet and telecom companies. This is a step in the right direction of increasing trust in both government and Internet services, and it demonstrates again that governments can embrace transparency while protecting national security. We applaud this first step, and strongly encourage other countries to follow suit, though there is still more to be done.

First, the government reports in a manner that makes it impossible to compare its report with the report of companies, such as the Google Transparency Report. Specifically, the government has chosen to disclose an estimated number of “targets” that it has surveilled, rather than the number of “accounts” at issue. This means that where the “target” is an organization composed of many people, and the government uses FISA to require disclosure of information from many different providers about the many accounts used by those people, covering a broad array of services, it may only report that there was one target. By contrast, in our methodology, and that used by other companies, we each would count the number of accounts impacted by a particular surveillance request. The government could provide more meaningful transparency by specifying the number of accounts too.

Second, we would like to see the federal government report on its national security demands with more information about the targets than it does today. Companies like Google can only provide a limited snapshot of how national security authorities are used. The Department of Justice, however, can provide a complete picture. To that end, we support legislation proposed by Senator Franken in August of 2013 that would mandate that the U.S. government release statistics around the number of both citizens and non-citizens whose information is collected and the scale and scope of the search and review of that data.

Finally, we gave early support for USA Freedom Act provisions which would allow companies to provide greater detail about the volume, scope, and type of national security demands that we ourselves receive for user data. Last month, the House version of the USA Freedom Act made improvements on the terms set out by the Department of Justice, and we hope that the Senate paves the way for companies to share more details about the national security demands that we receive.

I’m excited to see how far this debate has come; a year ago almost no one would have imagined that the federal government would release data about its national security demands to companies. These steps show that national security and transparency for the public are not in competition. We also hope that governments around the world will follow the lead of the U.S. government and be more open about the national security demands they serve on service providers and put out comparable transparency reports. Congress, and other governments around the world, should build on these steps.

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Posted by David Lieber, Senior Privacy Policy Counsel 

Although the recent debate around government surveillance has focused on the reach of the National Security Agency (NSA) and the Foreign Intelligence Surveillance Act (FISA), we have long supported efforts to update the Electronic Communications Privacy Act (ECPA) so that the government must obtain a warrant to require a provider to disclose content stored with the provider. 

The ongoing campaign to update ECPA reached a significant milestone today. For the first time, a majority of Members in the U.S. House of Representatives have gone on record to support bipartisan legislation (H.R. 1852) sponsored by Representatives Yoder (R-KS), Graves (R-GA), and Polis (D-CO) that would create a bright-line, warrant-for-content rule for electronic communications. 

This common-sense reform is long overdue. While well-intentioned when enacted in 1986, ECPA no longer reflects users’ reasonable expectations of privacy. For example, an email may receive more robust privacy protections under ECPA depending on how old it is, whether it has been opened, and where it is stored — while users attach no importance to these distinctions. The Department of Justice itself has acknowledged that there is no principled reason for this rule. 

In 2010, a federal appeals court said that ECPA itself is unconstitutional to the extent that it authorizes the government to obtain the content of emails without a warrant. Google agrees with the court that the Fourth Amendment requires that the government issue a search warrant to compel a provider to disclose the content of communications that a user stores with a provider. 

Congress should send a clear message about the limits of government surveillance by enacting legislation that would create a bright-line, warrant-for-content standard. Now that a majority has gone on record to support this common sense update, we once again urge Congress to expeditiously pass legislation to update ECPA.

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Posted by Sixtine Fabre, Associate Program Manager, Google Cultural Institute

On June 6, 1944, the largest air, naval and military operation in history took place on the coast of Normandy. To commemorate the 70th anniversary of D-Day, we’ve partnered with a number of cultural institutions and veterans from the U.S., U.K. and France to help share the stories of the Normandy Landings through the Cultural Institute and a Google+ Hangout on Air today.

Technology allows us to bring together information from around the world to showcase different perspectives on one moment in time. This is possible thanks to partners including The National Archives, The George C. Marshall Research Foundation, The Imperial War Museum, and Bletchley Park codebreaker center.

This collection provides an in-depth look into the Normandy Landings with 470 new documents and images ranging from photos of important preparations, meetings of leaders, and soldiers in action to documents like FDR’s D-Day Prayer and a top secret progress report from General Eisenhower to General Marshall. These pieces have been curated into digital exhibits that present a timeline of events for those who want to be guided through the content. For visitors who have a specific photo or document in mind, the search function allows users to find specific archival material.

Not only will we honor this history through archival content, but you’ll also have the chance to hear the stories of veterans who made the mission possible. Today, we’re hosting a Google+ Hangout on Air from the Caen War Memorial with American, French and British D-Day veterans. The conversation will be hosted by French journalist Gilles Bouleau and Caen Memorial historian Christophe Prime will take part as well. The Hangout will begin at 12:00 p.m. EST.

Whether it’s through the Cultural Institute or Hangouts on Air, we hope you’ll take the chance to learn more about D-Day and remember this important piece of our history.

US Amphibious Force Training for Invasion, The George C. Marshall Foundation